Posted September 3, 2020

Would you like to work at the newly renovated Hampton Inn I-75 Lexington/Hamburg Area? Do you have a friendly outgoing personality? If so we are looking for some great people to join our front desk team. This is a 2nd shift position, and weekend availability is required.

Guest Service Agent

The Hampton Inn I-75 Lexington/Hamburg is in search of a second shift front desk associate. We are looking for friendly, outgoing people who enjoy working in a fast paced environment. 

Scope of work:

To assist our guest efficiently, courteously and professionally in all front office related functions and to maintain the highest standards of guest service and hospitality at all times.

Qualification standards:

Will require good communication and typing and computer skills. Will need to be organized, flexible and outgoing. Must be able to handle multiple tasks at a time.

Responsibilities:

  • Register guests and assign rooms, accommodate special request, assist in pre-registration and blocking of reservations.

  • Thorough knowledge of room rates, packages and discounts.

  • Thorough knowledge of credit card and check cashing policies.

  • Thorough knowledge of rate availability, room location, types of rooms and room operations.

  • Notify Housekeeping of late check outs, early check ins, special request and day rooms

  • Working knowledge of reservations and cancellation procedures

  • Thorough knowledge of posting, cash handling, direct bill &Safety Deposit Procedures

  • Thorough knowledge of mail, package and message handling procedures

  • Responsible for balancing work before leaving each day.

  • Must handle guests check outs and check ins professionally and efficiently.

  • Identify Guest by using Mr. Ms. Miss or Mrs.

Hampton Inn I-75 Lexington/Hamburg Area

125 Room Hotel

At A Glance

Conveniently located just off Interstate 75, in the Heart of the Bluegrass, the Hampton Inn I-75 Lexington/Hamburg Area hotel puts you just minutes from Historic Downtown Lexington. Enjoy a concert or sporting event at the nearby Rupp Arena or take a trip to Toyota Motor Manufacturing. Located in Georgetown, KY, it’s the world's largest Toyota manufacturing facility and is just 19 miles from our hotel. Want to explore what makes Kentucky famous? Try bourbon tasting at one of our local distilleries or take a tour of Lexington’s thoroughbred horse farms. We’re only 12 miles from the beautiful Keeneland Race Course and the Kentucky Horse Park. If you’re here to cheer on the Wildcats or visit the kids at college, we’re ideally situated just minutes from the University of Kentucky.

Start off every morning on the right foot at our Lexington, KY, hotel with Hampton’s free hot breakfast. If you're in a rush, simply pick up a Hampton On the Run® Breakfast Bag to eat on the go, available Monday through Friday. Stay connected while you’re here with free WiFi, and get some work done in the free business center. Work out in the fitness room or unwind with a swim in the indoor pool. If you’re planning a Lexington meeting or get-together, our hotel has function space for up to 20 people.