Posted January 3, 2020

Bellman/valet

Full Time Perfect for students. Clean driving record and over 21 needed.


Bell Person/Valet greets every guest with a smile and when possible by name. Helps guests gather their belongings and escorts to check in or elevator. Parks cars, keeps public areas clean. Familiar with the area and giving suggestions and directions. Happily, shuttles guest within a couple mile radius. Provides the first welcoming and professional face they meet in their experience at the property. May be standing outside for long periods of time.

 

Dealing with Ambiguity

Can effectively lead and manage a dynamic environment; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.


Composure

Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during tough times; can handle stress; embraces the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.


Interpersonal Savvy

Relates well to all guests– up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Greets everyone with a smile. Walks them 3 steps towards their destination if they cannot escort them.

 

Knowledge/Skills:

  • Must have excellent customer service and interpersonal communication skills

  • Fluent in oral and written English

  • Must have knowledge of local establishments, businesses and the surrounding community in general.


Abilities:

  • Must have vision ability see objects and people up close and at a distance.

  • Must have finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages.

  • Must have upper body strength to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

  • Must be able to drive automatic and manual vehicles.


Education/Formal Training & Experience:

  • High School diploma or equivalent

  • Must have a current valid Driver’s License. Must have a clean driving record that meets the needs of our insurance carrier.

  • At least two years in the hotel industry

 

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, exposure to outside elements.

Hyatt House Naples/5th Avenue

183 Room Hotel

Our Hotel

At Hyatt House Naples / 5th Avenue you’ll enjoy resort-like amenities and conveniences. Relax in your spacious room, lounge by the pool, or stroll to nearby 5th Avenue shopping; it’s up to you during your perfect island getaway at our extended stay Naples hotel in the heart of it all.

  • Free Breakfast
  • Omelet Bar
  • H Market
  • Latitude 26
  • Onsite watersports activity rentals
  • 24-hour Workout Room
  • Outdoor fire pit